TRUST UNDER SCRUTINY
Your insurer is asking harder questions than they used to
Many organisations notice this change at renewal.
Questions that were once brief now go deeper into security controls, risk management, data handling, and third-party exposure. The tone may still be polite — but the expectations are higher.
These questions aren’t academic. They influence premiums, exclusions, and sometimes whether cover is offered at all.
Insurers are under pressure of their own. Claims data, regulatory expectations, and systemic risk have changed how cyber and operational risk are assessed.
As a result, insurers increasingly look beyond declarations and want evidence that risks are understood, owned, and reviewed.
One-off statements carry less weight than consistent, repeatable structure.
What insurers are really trying to assess
Insurers are rarely looking for perfection. They are looking for predictability. Gaps or contradictions tend to attract more attention than an honest acknowledgement of residual risk.
They want to see that:
- Key risks are identified and reviewed over time
- Controls are embedded, not improvised
- Policies reflect how the organisation actually operates
- Third-party risk is understood, not ignored
How Protects helps in this situation
Protects helps organisations respond to insurance scrutiny without reconstructing their risk position each year.
By connecting risks, documents, training, and supplier information, it provides a coherent picture of how risk is managed over time.
This makes renewal conversations calmer, more consistent, and less dependent on last-minute evidence gathering.
Relevant areas of Protects
Document Centre
Reduces gaps and contradictions when evidence is requested year after year.
Risk Manager
Helps insurers see a consistent approach to risk, not a one-off declaration.
Supplier Assurance
Demonstrates that external dependencies are understood and managed, not ignored.
Approach insurance renewals with confidence
Protects is free to explore and designed to support clearer, more defensible discussions as insurer scrutiny increases.