The moment external scrutiny changes everything
For a long time, trust was enough. Your customers knew you. Your partners believed in you. When someone asked about […]
Growth & Maturity
Structure doesn’t kill culture. Confusion does.
There’s a persistent belief that structure and culture are opposed. That adding process means losing agility. That governance is what
When “someone’s job” stops working
For the first few years, it was obvious whose job everything was. Sarah handled customer onboarding. James owned infrastructure. When
Growing up without losing your mind
Most growing organisations don’t fail because they’re reckless. They fail because the ways of working that once felt sensible quietly